FREQUENTLY
ASKED QUESTIONS
Ready to discover how HELIX Performance Physical Therapy can elevate your well-being? Dive into our Frequently Asked Questions to gain insights into our personalized approach, services, and commitment to your health. Have a question in mind? Click below to explore the answers to our most common questions.
For first-time patients we require you to schedule an initial evaluation. After the initial evaluation you may schedule for your follow up treatments through our booking site as well. If you have any more questions please fill out a contact form to schedule a time to speak with a PT and get your questions answered.
HELIX Performance Physical Therapy follows a fee-for-service model, offering dedicated one-on-one sessions for each client without insurance restrictions. This personalized approach helps you reach better performance levels in your sport or activity. We value consistency, so our prices are flat rates set to the visit type and remain the same regardless of the services provided. As a result of these transparent costs, there are no surprise bills after treatment completion.
We also offer options such as payment plans and our Performance Care Membership to make sure our services are accessible for all. We chose this model for our office so we could have complete freedom to structure treatments however is best fit for the patient, without having to worry about inconsistencies or limitations within different insurance plans/coverages.
We understand that you may want to take advantage of your insurance benefits. We are unable to submit to your insurance for you but if you prefer to handle the insurance submission independently, we are happy to provide you with a detailed “Superbill” after each visit that you may provide to your insurance company for reimbursement. Having out-of-network benefits could potentially allow you to receive reimbursement for your visit or have the amount applied towards your deductible. Please ask about this at your visit.
We understand that you have the freedom to choose from various physical therapy and wellness/fitness providers. However, we believe that our distinctive approach sets us apart and ensures that you receive exceptional care that aligns with your specific needs.
Thank you for considering HELIX Performance Physical Therapy for your physical therapy and performance needs. We look forward to the opportunity to serve and support you.
At HELIX Performance Physical Therapy, as a fee-for-service business, you can be seen without needing a referral right away using California’s direct access policy (https://blog.getluna.com/direct-access-for-physical-therapy-in-california-how-does-it-work). However, if you already have a referral, we welcome it. We value open communication and maintaining a collaborative relationship with your physicians to enhance the quality of your care and provide you with the best possible outcomes.
At HELIX Performance Physical Therapy, we provide expert care and a personalized approach to a diverse range of patients and clients, including:
Athletes: We specialize in working with athletes of all levels, helping with recovery from sports-related issues, performance enhancement, and injury prevention.
Active Individuals: We support active individuals engaged in physical activities like running, hiking, and weightlifting, ensuring pain-free participation and improved performance.
Pre/Post Surgical: Our comprehensive rehabilitation services aid individuals recovering from surgery, accidents, or musculoskeletal injuries, facilitating healing, mobility, and functionality.
General Orthopedic Patients: We cater to individuals with various orthopedic conditions, developing tailored treatment plans to address specific needs and optimize recovery.
Desk Jockeys: Professionals with sedentary jobs, often facing posture-related concerns and musculoskeletal issues due to prolonged sitting. Our therapy addresses their unique needs.
Gym Goers: Fitness enthusiasts who frequent the gym for workouts. Our services cater to their training goals, aiding in injury prevention, rehabilitation, and optimizing overall performance.
Weekend Warriors: Those who engage in intense physical activities primarily on weekends, often pushing their limits. Our facility helps them recover from weekend pursuits and prevent injuries.
Adventurers: Outdoor enthusiasts and thrill-seekers involved in adventurous activities. Our therapy supports their active lifestyle, addressing injuries and optimizing physical well-being for their pursuits.
Our primary goal at HELIX Performance Physical Therapy is to deliver exceptional care, helping you achieve the best outcomes regardless of your background or condition. We offer specialized attention and individualized treatment, supporting your goals and overall well-being.
